Monday, November 13, 2006

AMEN!

Richard Roeper wrote in the Chicago Sun-Times

Macy's in your face

Thought I would drop in on Marshall Field's-I-mean-Macy's to pick up a few items and to see how the transition was going. At first I thought they were paying tribute to Chicago with an "Under Construction" theme -- but then I realized they're still in the midst of overhauling things.

I was about 10 feet into the store when I was greeted by the first cheery salesperson, inquiring as to my well-being.

That was the first of at least a half-dozen such greetings in 10 minutes. I hadn't paused to look at a single item, and I was already tired of saying, "I'm fine," "I'm good," "I'm OK," etc. They literally drove me out of the store with all the how-you-doing.

There's a difference between service and serial harassment. Message to Macy's: Calm the f - - - down. Please.

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